Guest Experience & Retail Assistant

(Temporary Assignment)

 

Position Overview

Science Centre Board is looking for a suitable individual to fill the position of Guest Experience & Retail Assistant. These duties include (and are not restricted to):

1. Delivering frontline operations excellence

• Provide frontline services including admission, crowd control and retail services
• Provide advice on products and services and assist with exhibit interaction
• Deliver service in accordance with visitor services procedures
• Address Science Centre-related visitor enquiries
• Perform first-level service assistance and recovery
• Apply digital technology to enhance visit experience
• Enforce visitor adherence to safety rules
• Carry out health and safety standards and procedures
• Escalate incidents for follow-up actions

   b. Delivering customer service excellence

   c. Ensuring safety and security at workplace

 

Requirements

The suitable individual should preferably be able to work up to 3 Months. Performing weekend duties (including public holidays) is mandatory.

How to apply

An attractive remuneration that commensurate with qualifications and experience will be offered to the successful candidate.

Interested applicants should follow the below steps, stating full personal and career details, current and expected salary and contact number within the form.

1. Download and complete the Job Application Form
2. Complete the form, and either post it to the address below or email it to hr@science.edu.sg (with accompanying image)

Address: Human Resources Department, Science Centre Singapore, 15 Science Centre Road, Singapore 609081